Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7!
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At PrettyLittleThing, we’ve got your back when it comes to your style and those all-important personal details. Our customers are super important to us, which means protecting our customers by keeping their personal data and information secure at all costs is a main priority.
We know the world of data security can be tricky (and a little zzzz), but we want you to be fully clued up on everything you need to know when it comes to your personal information and how it’s used. Consider this your guide to all things privacy related.
Most of the information you, the customer, provide us with happens when you’re engaging with us and our brand. This could be from anything from browsing the site, to purchasing and registering for an account.
When creating and registering an account, you may provide us with personal information including your name, email address, delivery address, phone number, credit card details, date of birth and other general marketing preferences.
We may also receive information from you via you entering one of our competitions, participating in any feedback questionnaires around your shopping experience with us, or from any communication you may have with our customer services team.
Looking after the planet is more important than ever, and like many others, we want to help create a more sustainable future. We’ve got a long way to go but we’re striving to make our business more planet friendly – and we need your help, too. Whether you’re recycling or re-wearing your PLT stash, here’s everything you need to know about doing your bit for the environment.
Want to make more planet-friendly choices? Read our hints and tips to help make your clothes last longer.
Make your denim items last longer by washing them inside out and either by hand or on a cold and delicate cycle.
When you wash your clothes, tiny pieces of plastic are released into our sewers and end up in the ocean. Washing your clothes in a special washing bag will help keep microfibres out of our oceans. Our recycled collection is made from 100% planet friendly materials.
Got a special occasion coming up? Steaming your clothes is a quick and easy alternative to ironing and won’t damage any delicate fabrics.
If your whites have started looking a little bit dull, soak your clothes in warm water and lemon juice or add some lemon juice into the fabric conditioner compartment on your machine next time you wash whites.
Did you know that you can prevent the pile up of clothing in landfills around the UK by recycling your unwanted clothes? Send us your garments via the reGAIN app and get discount on your next PrettyLittleThing purchase. Simply download the app, bag up your old clothes and leave at a drop off point for collection. It’s as easy as that.
Check out our washing tips to learn how to be kinder to the environment, help reduce the release of microfibres and extend the life of your clothes.
Our recycled collection reworks unwanted, worn out materials and gives them a second chance. Our collection, focused around staple wardrobe pieces is made from 100% recycled materials, meaning you can update your new season style and do your bit for the environment. Win win.
We’re constantly thinking of ways to be more environmentally friendly at our warehouse, that’s why our pink delivery packaging is now made from 100% recycled materials.
Check out five ways to style a satin corset top as worn by our doll, Chloe Scantlebury.
Make your 'fits last longer and check out five ways to style a jogger with our girl, Shay.
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